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Can I change my shipping address once an order has been placed?
Can I change my shipping address once an order has been placed?
Stix Team avatar
Written by Stix Team
Updated over a week ago

Once an order has been placed, address changes may not be possible since our fulfillment team works pretty fast. Please be sure to enter shipping information carefully and accurately at checkout. Orders shipped to the wrong address are only eligible for a refund or replacement, in the event that they are mislabeled or misdelivered by the carrier. However, if you've moved or would like your next order delivered elsewhere, here’s an article on how to update your shipping address online.

If you have any questions, drop us a note at hello@getstix.com.

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