All orders ship Monday-Friday via UPS Mail Innovations, UPS Sure Post or UPS 2nd Day Air (Expedited). UPS does not ship to PO Boxes so please use a valid address with your order. If you must ship to a PO Box, your order will ship via USPS. The UPS 2nd Day Air only applies to the lower 48 states in the US.
If your package has been lost in transit or if you have any questions about your order, please contact us at firstname.lastname@example.org.
*Stix is not responsible for lost or stolen packages. Customers should file with UPS.