Fulfillment:
All orders are fulfilled (picked and packed) within 24 hours of order except for weekends. Orders ship Monday-Friday via UPS Mail Innovations or UPS 2nd Day Air (Expedited).
Shipping times:
UPS Standard: 3-5 days after fulfillment.
UPS 2nd Day Air: 2 days after fulfillment.
Same-day and next-day delivery are available in select locations.
Shipping locations:
We currently ship to all states, including Alaska, Hawaii, and Puerto Rico.
The UPS 2nd Day Air only applies to the lower 48 states in the US.
Other shipping notes:
UPS does not ship to PO Boxes so please use a valid address with your order. If you must ship to a PO Box, your order will ship via USPS.
If your package has been lost in transit or if you have any questions about your order, please contact us at hello@getstix.co.
*Stix is not responsible for lost or stolen packages. Customers should file with UPS.