Fulfillment:

  • All orders are fulfilled (picked and packed) within 24 hours of order except for weekends. Orders ship Monday-Friday via UPS Mail Innovations or UPS 2nd Day Air (Expedited).

Shipping times:

  • UPS Standard: 3-5 days after fulfillment.

  • UPS 2nd Day Air: 2 days after fulfillment.

  • Same-day and next-day delivery are available in select locations.

Shipping locations:

  • We currently ship to all states, including Alaska, Hawaii, and Puerto Rico.

  • The UPS 2nd Day Air only applies to the lower 48 states in the US.

Other shipping notes:

  • UPS does not ship to PO Boxes so please use a valid address with your order. If you must ship to a PO Box, your order will ship via USPS.

  • If your package has been lost in transit or if you have any questions about your order, please contact us at hello@getstix.co.

*Stix is not responsible for lost or stolen packages. Customers should file with UPS.

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