After placing an order, you will always receive your order confirmation and updates via email. However, to manage a subscription, you must create and activate an account. The best way to activate your account is to check your email for an account activation link after your first order or you've just created an account. If you don't have an activation link, simply click "Create Account".

  • Once your account has been activated, you can log into your account by clicking “Log In” on the upper right-hand side of the homepage or menu.

  • Then enter your account credentials and click ‘Sign In’.

  • You're in! From there you can manage or modify your subscription and view all your past orders.

Please Note: The account invitation expires 30 days after your first order. If it's past 30 days and you can't log in to your account, create one here!

If you're still having trouble, reach out to us at hello@getstix.com and we will be there to help.

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