Need to cancel your Stix subscription? No problem!

First, head to and log in to your account

Once you arrive at your account summary page, hit "Manage Subscriptions"

All of your active subscriptions will pop up so click the subscription you want to cancel. Then you will land on your subscription summary page. If you just want to skip one shipment, hit "skip shipment" on the left hand side. If you want to cancel, keep scrolling down.

On the bottom left side of the page, below your current billing information, hit cancel subscription.

This ensures that you will not be charged for or receive any more orders from this subscription. If at any time you want to restart the subscription, you can log into your account to do so.

If you need help cancelling your subscription or have any other questions, reach out to us at

Did this answer your question?